Monday, September 12, 2011

Goody Is Sending Me a FREE Brush!!

So you guys know in yesterday's post I said I finally had my hair get caught on one of the little balls on the tips on the bristles on my paddle brush and I sent an email to Goody telling them about it. Today they got back to me and said:
Thank you for contacting Goody Products and taking the time to make us aware of the issue you had with one of our products. We are always aiming to improve your experience with our brand. We apologize for this inconvenience. We are very concerned when any of our products cause an objection; therefore we have sent your comments to our engineering and quality control departments for review.

We will be sending some replacement product out to you, which we hope you will find more satisfactory. Please visit our website to pick out which item you would like to try. Email me the product description and/or item number and we will get it out to you right away.

We value you as our customer and look forward to continuing to meet your needs. Goody has been making high quality hair care products for 100 years. We appreciate the opportunity to assist you, and hope you continue to enjoy your Goody products.
I'm so excited. The only down side is that they don't have any brushes without the little balls as far as I could see on the website, but that's ok. I'll still take a FREE brush! I'm thinking of having them send me one made from all wood to see how my hair likes that, because I know a lot of naturals use wooden combs to detangle with and really love it.

Check out Good's website and let me know if you guys have any suggestions as far as which brush to request. Later, loves. :-*


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